We understand that your vacation can take a year to save for but only a second to ruin. While you cannot do anything to prevent unforeseen circumstances, you can do something to help cover your travel investment.
Because of the unique nature of our events and strict cancellation policies, Cloud 9 Adventures Travel strongly encourages guests to purchase travel insurance. Travel Insurance protects travelers whose trips are cancelled or interrupted due to unforeseen events such as emergency illness or injury to the traveler or a travel companion, missed or delayed flights, lost or stolen luggage, and offers emergency medical assistance.
Travel Guard offers policies that you can purchase when you book your room, they are leading providers of travel insurance plans and assistance services covering more than 6 million travelers worldwide each year.
Travel Guard also offers Cancel For Any Reason protection. The Cancel For Any Reason option is only available when specifically requested as an add on to your purchased insurance policy. This benefit allows the insured to receive a refund of up to 50% of monies paid into your reservation on reservations cancelled up to 48 hours prior to departure for any reason outside of the covered circumstances. The Cancel For Any Reason option must be purchased within 15 days of your initial trip deposit.
For pre-existing conditions to be covered, you must purchase full trip coverage insurance within 15 days of making your initial deposit and be medically able to travel at the time of purchase (other restrictions may apply, call Travel Guard if you have any questions).
You can find a summary of coverage HERE for complete terms, conditions and exclusions that apply. You might have questions about what is and is not covered, so we encourage you to read the summary of coverage or call Travel Guard at (800) 826-4919 and let them know you are attending a Cloud 9 Adventure.
You may purchase insurance while placing your travel reservation online or by calling the Cloud 9 Adventures Travel Department at (561) 368-8922.